We want to hear from you

Aprecieri și reclamații

Your feedback helps us improve. We take complaints seriously and respond promptly.

Aprecieri

If you've had a good experience with the practice, we'd love to hear about it. Compliments are shared with the team and lift everyone's spirits.

Email reception@kingslanding-demo.nhs.uk
Phone reception on 020 7946 0958

Reclamații

If something hasn't gone well, please tell us. Most complaints are resolved quickly through an informal conversation; for more serious issues we follow the NHS complaints procedure.

If you remain dissatisfied

You can escalate your complaint to:

Parliamentary and Health Service Ombudsman — ombudsman.org.uk · 0345 015 4033 (England).
Care Quality Commission (CQC) — view our CQC report.