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What to do when the surgery is closed.
Life-threatening emergencies
Dial 999 immediately. This includes chest pain, stroke symptoms, severe bleeding, breathing difficulties, severe allergic reactions, or unconsciousness.
Urgent but non-life-threatening
Phone NHS 111 — free, 24/7. They will assess your symptoms and direct you to the right service: pharmacy, out-of-hours GP, A&E, or self-care advice.
You can also use the NHS 111 online service.
When to think about each
| Situation | Best route |
|---|---|
| Cold, mild fever, sore throat, headache | Self-care / pharmacy |
| Worsening symptoms but not severe | NHS 111 |
| Severe pain, sudden onset | NHS 111 or A&E |
| Chest pain, stroke signs, unconsciousness | 999 |
Local A&E
Your nearest A&E department can be found on the NHS service finder.